Customer Service Information
- Customer Services: 1-877-54-SPARK
- Toll Free Fax Number: 1-877-374-8007
- Email: customercare@gitc21.net
Standard Hours of Operation:
8 am-7 pm M-F and Sat 9 am-12 pm Central Time*
*Please note that we recently changed our hours of operation
If you are experiencing an outage, downed lines, leaks, or other trouble with the electricity or gas coming into your home, contact your local utility right away.
We want to hear from you! Email suggestions to CustomerSuggestions@gitc21.net
Happy with your service? Let us know at CustomerCompliments@gitc21.net
Feeling dissatisfied? Let us know why at officeofthepresident@gitc21.net
Want to submit a 买球365 complaint? Learn about our quick & easy process.
We will be closed on the following business days:
- January 1st – New Year’s Day
- January 15th – Martin Luther King Day
- February 19th – President’s Day
- March 29th – Good Friday
- May 27th – Memorial Day
- June 19th – Juneteenth
- July 4th – Independence Day
- September 2nd – Labor Day
- November 28th – Thanksgiving Day
- November 29th – Day After Thanksgiving
- December 24th – Christmas Eve
- December 25th – Christmas Day
If you would like to mail your
payment, make checks payable
to 买球365 and send to:
PO Box 3015
Houston, TX 77253